Swell Charities Limited ("Swell", "we", "us", "our") is a New Zealand company established for charitable purposes (NZBN: 9429053607706). When Swell becomes registered under the Charities Act 2005, we will update this policy to include our charity registration number.
We are committed to protecting your personal information and handling it responsibly in accordance with the Privacy Act 2020 (NZ) and the Information Privacy Principles contained within it.
This Privacy Policy explains what personal information we collect through our website at swell.org.nz (the "Site"), how we use it, who we may share it with, and your rights in relation to it.
swell.org.nz is an informational website. It describes who Swell Charities is, what we do, our mission, and how we work. This includes a public Lottery Directory listing publicly available information about verified third-party charity lotteries, and educational content about New Zealand gambling law. This Site does not sell lottery tickets, accept donations, or process financial transactions. Any future lottery, ticketing, or donation activity will operate through a separate platform with its own privacy documentation.
We may collect personal information you voluntarily provide when you email us directly, sign up to be notified about new Lottery Directory listings, subscribe to updates or a mailing list, or express interest in partnering with or supporting Swell. This may include your first and last name, email address, phone number, organisation name, role or title, and the content of your message or enquiry.
If you provide personal information about another person — for example, a colleague, trustee, or CEO from your organisation — you confirm that you are authorised to do so and that the person is aware their information may be provided to and used by us in accordance with this Privacy Policy.
When you visit our Site, we and our service providers may automatically collect certain technical information, including your IP address and approximate location, browser type and version, pages visited and time spent, referring website or search terms, and device type and operating system.
We do not use this information to try to identify individual visitors, though some technical information may be capable of identifying a person in certain circumstances. It is used in aggregate form to understand how people use our Site and to improve it.
We use the personal information we collect to respond to your enquiries and communicate with you, send you updates if you have consented to receive them, assess and progress partnership or funding enquiries, understand interest in Swell and our work, improve our website and communications, and meet our legal and regulatory obligations.
If you subscribe to updates or otherwise consent to receiving communications from us, we may send you information about Swell, our work, events, partnership opportunities, and related charitable initiatives. If you sign up to be notified when a new lottery is added to our Lottery Directory, we will only use your name and email address to send you that specific notification — we will not use it for general marketing unless you separately opt in.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly at ryan@swell.org.nz. We will act on unsubscribe requests promptly.
We do not sell, rent, or trade your personal information. We may share it with service providers who help us operate our website and communications — including hosting (Netlify), form processing (Netlify Forms, for our Lottery Directory notification signup), email, analytics, CRM, and cloud storage providers — where they process data on our behalf. We may also share it with professional advisers where necessary, and with regulators or partners in aggregated, non-identifying form for reporting purposes.
Some service providers may store or process information outside New Zealand. Where personal information is disclosed to an overseas provider, we take reasonable steps to ensure it is protected by safeguards comparable to those required under the Privacy Act 2020.
Our Site uses cookies to help it function and to understand how it is used. We use essential cookies (required for the Site to function) and analytics cookies (to understand visitor behaviour in aggregate). You can control cookies through your browser settings, though disabling some may affect Site functionality.
We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law. Enquiry and contact information is typically retained for up to two years unless we have an ongoing relationship with you.
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.
If we become aware of a privacy breach that has caused, or is likely to cause, serious harm to any individual, we will notify the affected individual(s) and the Office of the Privacy Commissioner as required by the Privacy Act 2020.
Under the Privacy Act 2020, you have the right to ask whether we hold personal information about you, request access to it, and request correction of any information that is inaccurate or incomplete. You may also ask us to delete personal information we hold about you, and we will do so where we no longer need to retain it, unless required or permitted to keep it for legal or operational reasons.
To exercise any of these rights, please contact us at ryan@swell.org.nz. We will respond to access and correction requests within 20 working days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz or on 0800 803 909.
Swell Charities Limited
Email: ryan@swell.org.nz
Website: swell.org.nz
New Zealand
We may update this Privacy Policy from time to time. The current version will always be available at swell.org.nz/privacy. Material changes will be notified on our Site.